The short version
Your review is public under a handle you choose. Your phone number, name, account number, card and address are never public. We count the facts from your receipt — what you paid, when, from which shop, and whether it turned out genuine — into market statistics. Those statistics are numbers about shops and products, never about people, and some of them are licensed to researchers and payment companies. That licence is how the platform pays for itself without selling placement or deleting reviews.
Nothing about you as a person is sold. Not your identity, not your number, not your receipt image, not your review text, not your individual purchase.
What we publish
- Your review, your rating, and the product or shop it is about.
- Your handle. Never your real name.
- The masked evidence copy: the amount, the date, the shop, and an account number with the private part replaced — 0123••••89, never the full number.
- Your city, if you have chosen to show it. You can turn that off in Settings → Privacy.
What we count
From each verified purchase we extract: the amount and currency, the transaction date, the shop, the brand, the product, the category, how you paid, whether it turned out genuine, and — where a case was opened — what it ended in and how many days it took. We add those facts to statistics about the Nigerian market.
A figure is only ever published if it covers at least 20 purchases across at least 5 different shops. Below that, the number is suppressed — not rounded, not merged, simply not published. Licensed data contains no review text, no person-level rows, no exact dates and no city smaller than the ten largest. The mechanical rules are in the terms, and they are enforced in code, not by intention.
Who receives it
- Researchers, manufacturers and regulators receive counted tables — how often a category's claimed specifications fail in the field, what a product actually sells for, how a brand honours warranties.
- Payment companies receive one thing only: a low, medium or high band for a single shop, so they can warn a customer before a transfer. That band is built from many verified customers and is never traceable to one review or one person.
What we never sell
- Your identity, phone number, address or account number.
- Your receipt images, or the unmasked record they came from.
- Your review text, or any way to work out which review is yours inside a statistic.
- Your individual purchase, at any price.
- A better score, a removed review, or a higher ranking. Those are not for sale to anyone.
Shops and brands
A business does not consent to being reviewed — that is the point of a review platform. What a business gets instead is the right to reply, the right to challenge a review with evidence, and the right to correct a factual error about itself. Its own people may never review it.
Your rights
Under the Nigeria Data Protection Act 2023 you can, at any time:
- See everything we hold about you and get a copy of it, from Settings → Your data.
- Correct anything that is wrong.
- Turn the counting off, in Settings → Privacy. Future statistics stop including you. Figures we already published from a fixed past period do not change, because they cover purchases made before you turned it off — no more data is added, and nothing new is published about you.
- Remove a review, which takes it off the site and out of the next statistics period.
- Delete your account. The profile stops being public; records we must keep for dispute or legal reasons are retained and flagged, and we tell you which.
Your receipt for all of this is in Settings → Privacy, including the date each choice was made and the wording you agreed to.
How long we keep things
- Public reviews and statistics: kept for as long as the platform exists. History is most of what makes a trust record worth anything.
- Unmasked evidence in the vault: six years, then destroyed. That is the window in which a dispute can still be brought.
- Security logs: ninety days.
Contact
Write to privacy@eleri.ng for anything on this page, including a request to see, correct or remove your data. If you are not satisfied with our answer you can complain to the Nigeria Data Protection Commission.
The licence we grant to researchers and payment companies — and the limits on it — are set out in the terms.